| Alpine Communication Systems Inc. |
| Business VoIP Communication Systems |
| 1.800.400.9884 (9am-3pm ET Mon-Fri) |
| | |
| |
| |
| |
| |
| |
|
|
|
|
|
|||
|
||||||||||
 |
|
|||||||||
 |
|
Welcome To Your Business Phone and IP System Superstore! Your BEST source for the Avaya Partner ACS and the Avaya IP Quick Edition Business Telephone Systems! |
|
|
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||
Available to All Your Callers, All the Time
The Partner Voice Messaging System includes individual voice mailbox capabilities that let you and your staff handle calls and be accessible to callers 24 hours a day, seven days a week.
With the expanded four or six port port capacity, you have up to 200 individual mailboxes for your business. You can have "guest mailboxes" for off-site workers, so that they can receive voice maul messages at your company telephone number. You can even allow workers who do not have their own telephones to have their own individual voice mailbox.
With the Partner Voice Messaging System, calls to an individual voice mailbox are answered with a recorded greeting that the mailbox "owner" can personalize and change as needed. Customers, suppliers, and coworkers can leave detailed messages and be assured that each message goes to the right person, directly and confidentially.
Easy Message Retrieval and Management
In your office, the Message Waiting Lamp on your Partner telephone lights up when you have a new message in your voice mailbox. New messages are played back before any "saved" messages, and each message includes the date and time, so you'll know exactly when the call came in.
For convenient, timely message retrieval outside the office, you can dial in to hear your messages from virtually any touch-tone phone, using an individual password. The Partner Mail VS System can even be programmed to initiate a call to you at a pre-designated phone number - to alert you when you have a new message in your mailbox.
And when you receive an important message that you want to share with coworkers word for word, the Partner Mail VS System even lets you attach a voice comment and forward the message to other users voice mailboxes.
Quick, Automatic Call Routing
The Automated Attendant feature of the Partner Voice Messaging System allows calls to your business with a custom recorded company greeting. The feature then lets callers transfer to a particular extension, department, voice mailbox, or announcement by following a series of voice prompts. For example: "Thank you for calling ABC Company. For customer service, please press 1. For Jane Smith, press 2. For a list of our products, press 3. To speak with our receptionist, press 0," and so on.
You can have the Automated Attendant answer and route all your calls, or use it as a back-up when your receptionist is especially busy. You can set up special greetings for after hours, and give callers the option of leaving a voice mail message on any extension.
The Calls Answer feature automatically routes calls to your voice mailbox when you are unavailable to answer them. It also lets callers transfer directly to another extension after they have left a message in your mailbox.
Both Automated Attendant and Call Answer help you provide a "personalized touch" while making sure your calls are answered and routed quickly and professionally every time - which in turn can help you increase productivity and provide the kind of service your callers deserve.
Built-in Phone Training
The Partner Mail VS System includes a unique Tutor Service that gives you step-by-step voice instructions on how to use your Partner telephones. You can access the built-in service simply by pressing a few buttons on your Partner phone.
The Tutor Service can help reduce the time it takes for new or temporary employees to learn how to use the phones - or serve as a quick "refresher course" on how to operate features that you may use only occasionally.
Seamless Integration and growth Potential
The Partner Voice Messaging System is specially designed to take full advantage of the features and architecture of the Partner ACS System. With the circuit pack design, there are no additional space or electrical requirements needed. The Partner Voice Messaging System module simply slides into your Partner Cabinet, and you now ready to start using your new voice messaging capabilities.
OK, what are ports, and what do they do?
The Partner Mail VS System can grow as your business grows. For example, you can add more ports to the Partner Voice Messaging System - up to a total of 6, in order to be able to handle a higher call volume. One port will answer and process one incoming call at one time. So, if you have a 2 port system, ANY two lines can be answered simultaneously. A third ringing line will get a "ring no answer" until a port becomes available. Normally, you will require half as many ports as you have incoming lines. So, lets say you have 8 lines, you will probably need about 4 ports. Of course, this may vary depending on your particular requirements and the amount of call volume you anticipate on handling. Call centers normally require one port per line, where normal business require half that many.
|
||||
|---|---|---|---|---|
6108-547 Partner Voice
Messaging PCMCIA Card - for ACS R3.0 through R7.0 (fits right into the
PCMCIA card slot on control unit), with automated attendant, 4 mailboxes,
10 minutes of storage per mailbox (40 mins total, maximum allowable
is 10 minutes per box) - $189.00
